Oliver Pitsch

Director UX & Product Marketing at Trusted Shops

Founder atJoinride.cc

United Prototype

2010 – 2011

Reputami

2011 – 2015

Studitemps

2015 – 2017

Trusted Shops

2017 – Dec 2025

Joinride.cc

2022 – now

✨ After 8 years, it’s time to explore new horizons ✨

At the end of November, I will be leaving Trusted Shops. It’s been a journey of building and scaling international design, content, and product marketing teams, launching the Helios design system, and working with inspiring colleagues across Europe.

I’m excited to explore what’s next at the intersection of classic product design and AI-powered tools and agents.

If you have ideas or opportunities, let’s connect.

Connect on LinkedIn

Oliver Pitsch is an experienced product design leader from Cologne, Germany, with a strong track record of building cross-functional teams and delivering exceptional user experiences. With over a decade of experience, he specializes in seamlessly integrating the discovery and delivery phases of digital products.

In 2012 he co-founded Reputami, a reputation management SaaS for the hospitality industry, which was acquired in 2015.

Currently, Oliver is directing User Experience & Product Marketing atTrusted Shops and buildsJoinride.cc, the leading german platform for planning and finding cycling group rides.

Latest articles by Oliver Pitsch

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Generative Design in Product Design: What’s Possible, What’s Hype

Generative design tools such as Figma Make and the new prompt-on-canvas feature are changing how product designers work. In this article we explore what is already possible, what remains hype, and how designers can use generative tools as creative partners without losing control or brand identity.

5 min readSep 19, 2025

From Designer to Full-Stack Builder: How AI Expanded My Role Beyond Design and Frontend

How pairing AI tools with my product design background unlocked full-stack velocity and rewired how I ship.

3 min readSep 14, 2025

From UX Researcher to AI-Augmented Insight Machine

UX research has always been slow, tedious, and often a bottleneck. With AI tools like transcription, clustering, sentiment analysis, and summarization, researchers can now move faster, iterate more, and deliver insights earlier. In this article, I share how AI transformed my research process, the trade-offs I discovered, and the lessons I learned about keeping the human in the loop.

4 min readAug 5, 2025