Oliver Pitsch

Oliver Pitsch

Product & Design Leader | Strategy to market, with teams and AI

Work Experience

  1. 2026

    AI Labs

    Head of Product & Engineering

    • Led product strategy, UX and frontend development for an AI-native enterprise SaaS product, working closely with the CEO and our engineering lead.
    • Translated complex AI capabilities into clear user journeys, product requirements and production-ready interfaces.
    • Established AI-native workflows with Claude Code and Codex across design, development and delivery.
    • Took the product from zero to market-ready in eight weeks, with one engineering lead and a team of AI agents.
  2. 2025 – 2026

    Ordio

    Head of Product

    • Reorganized product management and product development for AI-native building, together with the CEO and CTO.
    • Redefined product workflows for a world in which AI takes over more of the implementation, reducing handoffs and increasing execution speed.
    • Made the design system agent-ready, so AI-generated output stayed aligned with product quality, patterns and system logic.
  3. 2017 – 2025

    Trusted Shops

    Director UX & Product Marketing

    • Reported to the CEO and CPO for eight years and shaped one cohesive product strategy together with my peers in product management and engineering.
    • Led UX and Product Marketing across more than 10 product teams in 6 countries, for a portfolio serving 35,000+ businesses and 45 million+ consumers.
    • Built the product organization together with my peers, with product designers embedded in cross-functional squads and content working across all of them as a central team.
    • Took the new product and shop review platform from concept to launch and operations in 11 countries, owning product design and UX end to end while my teams built and shipped it side by side with product management and engineering.
    • Built and scaled the Helios design system family across products, channels and touchpoints, shared in design and in code.
  4. 2022 – present

    Pitsch Studios (side projects)

    Founder, Product Leader & Builder

    • Build and run a portfolio of digital products, including Joinride.cc, Famili.one, neuerName.com and Onefold.me, from problem discovery and positioning through UX, visual design, development, launch and growth.
    • Use these products as a real-world lab for how agentic AI changes product management, design and engineering, and bring the workflows that hold up back into the teams I lead.
  5. 2015 – 2017

    Studitemps (now jobvalley)

    Senior UX Designer & COP Lead UX

    • Joined as the first UX designer and established UX processes across 8 product teams.
    • Hired and built the UX team, and led UX as a community of practice across the product organization.
  6. 2012 – 2015

    Reputami

    Founder & Managing Director

    • Co-founded a reputation management SaaS company for the hospitality industry.
    • Led product design and development.
    • Built the company through to acquisition by eKomi in 2015.